Behind the Virtual Curtain: How Live Dealers Work in Online Casinos

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Behind the Virtual Curtain How Live Dealers Work in Online Casinos
Behind the Virtual Curtain How Live Dealers Work in Online Casinos

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The evolution of online casinos for kiwis has brought about numerous innovations, one of the most significant ones being the live dealer. Live dealer games have become a cornerstone of the online gambling experience, offering a unique blend of online convenience and real-life casino atmosphere. But how does a ‘live dealer’ work in an online casino? In this article, we peel back the virtual curtain to reveal the workings of live dealers.

1. The Live Dealer Setup

Live dealer games are conducted from specially designed studios or occasionally, actual casinos. These locations are equipped with high-definition cameras, professional lighting, and green screens to create the casino-like setting. The dealer, who is a professionally trained croupier, operates the game from these studios, dealing cards, spinning the roulette wheel, or managing the game as required.

2. Real-Time Streaming

The actions of the live dealer are recorded and broadcasted in real-time using high-definition cameras. The players can watch the live stream on their devices, witnessing the game unfold just as they would in a physical casino. This real-time streaming is made possible by advanced video streaming technology, ensuring a smooth and seamless gaming experience.

3. Player Interaction

Players can interact with the live dealer and other players through a chat function. They can place their bets, make game decisions, and communicate just as they would in a physical casino. The dealer can respond verbally to the players, creating a more interactive and engaging gaming experience.

4. Game Management

Behind the scenes, sophisticated software known as Optical Character Recognition (OCR) technology is used to translate the physical transactions made by the dealer into data. This allows the online casino to instantly process the results of the game and pay out winnings accordingly. For example, if the dealer deals a hand in blackjack, the OCR recognizes the cards, translates this into data, and the software determines the outcome of the hand based on the game’s rules.

5. Fairness and Compliance

Live dealer games are subject to strict regulation and compliance measures to ensure fairness. The dealers are extensively trained and monitored to ensure they adhere to the game rules. Also, the live dealer studios are often audited by external agencies to ensure everything is up to standard.


Live dealers in online casinos bring a touch of the real-life casino experience into the comfort of players’ homes. They work through a combination of human skill, real-time video streaming, and sophisticated software, offering an interactive and immersive gaming experience. As the technology continues to evolve, live dealer games are likely to become even more engaging, blurring the lines between physical and online casinos.

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